Sysco Shop Global Platform

Sysco Shop is a global food-service collaboration platform serving over 10,000 users across the United States. The platform enables restaurants, caterers, and food service businesses to collaborate with Sysco Corporation for ordering, inventory management, and supply chain coordination.

10,000+

Users

40%

Performance Gain

15+

Features Delivered

The Problem

The existing platform suffered from slow load times, inefficient data fetching, and poor user experience due to monolithic architecture. Users experienced delays of 5-10 seconds for common operations, leading to frustration and reduced productivity.

The Solution

Architected and implemented a Backend for Frontend (BFF) pattern with optimized GraphQL queries. Migrated critical components to a microservices architecture on AWS, implementing caching strategies and query optimization to dramatically improve performance.

Key Features

Real-time order tracking and management
Inventory synchronization across multiple locations
Collaborative ordering with approval workflows
Advanced search and filtering with faceted navigation
Personalized recommendations based on order history
Multi-tenant architecture supporting different business types

Challenges & Solutions

Optimizing GraphQL queries to reduce over-fetching
Implementing efficient caching strategies across microservices
Managing state consistency in a distributed system
Ensuring backward compatibility during migration

Results & Impact

Reduced average page load time by 40%
Improved user satisfaction scores by 35%
Delivered 15+ production features in Agile sprints
Successfully served 10,000+ concurrent users

Project Info

Role Senior Software Engineer - Led front-end development and BFF optimization

Timeline March 2023 - July 2024

Technologies

Frontend

React Redux TypeScript

Backend

GraphQL Node.js Spring Boot

DevOps

AWS Docker Kubernetes CI/CD

Other

Microservices Architecture, BFF